Eric was INCREDIBLE in helping us go from lifelong apartment renters to first time homebuyers, all while moving states. He was incredibly attentive, responsive and always answered every question we had, whether big ones or small ones. He also nimbly handled working with two self-employed people whose finances are handled in a less-traditional way. I don't think there's anyway we would have gotten our dream house without his sure hand and expertise.
Shawn was very easy to work with!
Very easy to work with Eric and he made it easy to go through the refinance process.
Friendly and professional service
Eric explained our options in extreme detail and helped us make the best possible decisions on rates and lenders. He was far and away more knowledgeable, responsive, and invested in our experience than any lender at any bank or credit union we've worked with, thank you!!
Great rates!! No messing around! Just got it done quickly for us. We love working with Eric!!
Eric is one of a kind! He cares, is detailed, and strategic!
Easiest, most responsive, most knowledgeable and friendly person to work with in every aspect of our move(interacted with a lot of different people and companies spanning many different fields/industries).
Easy to talk to and responsive.
Eric is always quick to respond and answer any questions we have. We love working with him and his team!
Eric Johnson is the best mortgage broker I've worked with in my 20 + year career. He is the lowest combination of rates and fees with the strongest level of service. You're doing a disservice to your clients if you aren't recommending that they work with him.
Eric was great at communicating with me. Lots of calls and emails to make sure I knew what was going on every step of the way.
Eric is friendly, extremely helpful, and overall wonderful to work with during what can be a confusing process.
Very thorough and responded quickly
Eric explained everything he needed from me clearly
The simplicity, ease of communication, clarity, support. I have no basis for comparison, as I'm a first time homebuyer, however, next time I buy a house I will definitely be in contact! Thank you so much!
Im a Realtor and Eric and I shared a client. He was a great communicator and made sure no bumps in the road happened. I couldn't be more pleased with how smooth the transaction went with him. Highly recommend working with him and US Mortgage Investments!
Eric is easy to work with and very responsive. He is a very clear communicator and all your questions or concerns will be answered quickly. Will be recommending to friends and family. Thanks for all your help!!!
I received an excellent rate and good advice and support in the process. I was particularly gratified that Eric wrote letters supporting purchase offers with a minimum of paperwork.
Very knowledgeable and quick to get back to us.
Eric kept us up to date on the progress of our loan and was great to work with. It was seamless.
Eric went above and beyond with the service he provided for us.
Great knowledge, communication, and help or advice when needed
He has gone far beyond normal expectations to service our needs.
Eric was wonderful and we could tell he genuinely cared to get us the best deal out there. He was always a phone call/email away.
Eric and the team were extremely easy to work with and great communicators in showing me all my options and helping my family secure our property. Couldn't have asked for a better partner or experience throughout the process.
Eric is a rock star! He's helped me with financing on two purchases over the last year and has made the process so smooth. I'd recommend Eric and Else to anyone looking to invest in property. They're the best of the best!
Eric was very quick to communicate all pertinent information during the process.
Eric was super informative and took a lot of the work load off of us when it came to getting approved. His communication was great and he even notified us when we were later approved for a better loan. He worked with me to get my credit where it needed to be and his financial advice was on point! Super professional and we look forward to working with him again someday!
I had never purchased a house before, but despite this, due to the efforts of US Mortgage Investments, the whole process was literally effortless. I never felt concerned, stressed, or unsure of what to do. They were incredibly available for questions, and SO helpful in the whole process. I could not recommend them higher for anyone looking to purchase a house. On top of that, they had the lowest interest rates around!
Eric,
Thank you so much, your communication was spot on and closing was completed without a hitch. Home Run!! Thank you also for your advice though the process. Excellent!
Stellar, trustworthy, support and service
We couldn’t have had an easier process in financing our home purchase. Eric and US Mortgage Investments provided stellar service. They were extremely available for communication and questions, and they were very efficient in getting everything done. I will exclusively use them for any mortgage needs.
Eric was very attentive to our needs and was quick to reply to any questions we had. We really appreciated that he wrote a letter as part of our home offer vouching for us. He also got us a great rate!
We never felt like we didn't know what was going on, and greatly appreciated all of the education and advice along the way.
Eric did a wonderful job of explaining to us our options and answering our questions. He supported us all along our journey from both a selling and buying perspective.
Eric was very patient and a great resource for us as first time home buyers. He not only blew away the competition on customer service but also gave us the best deal we could find.
Eric worked with me to find solutions for my situation!
Eric was always there when I needed him and was super helpful explaining each step of the process. This made buying a new home so much easier… thank you, Eric and all of your team!
Eric is responsive, knowledgeable and absolutely fantastic to do business with.
Eric did a great job explaining things to us as first time homebuyers.
I have had several occasions to use various professional services Shawn is able to provide. In each instance I have been thoroughly pleased with the manner in which he conducts his business. He is thorough, prompt, knowledgeable, and efficient and seems able to conduct his business in a manner far beyond his years!
From the beginning we were updated daily in regards to interest rates and forecasts. We ended up buying a home on a short sale from a bank. Needless to say, there was a lien on the home. This lien caused us on the day before closing to become homeless. We found out we had a 50/50 shot of getting the home. Well, one week later we got the home, had a two day window to close because if we didn't, the house would go into foreclosure. Shawn was calm, cool and caring with us... he made it happen and everything went smooth at the closing table.
My existing home loan was due to reset in a few months time resulting in a higher interest rate. The team at US Mortgage knew I had some flexibility of when to lock my new rate and kept me constantly informed about current rates. I was able to secure a great rate thanks to their diligent efforts. Shawn walked me through all the steps and was very patient and thorough in answering all my questions. All I can ask in business is to be treated fairly and that my business is valued. I look forward to working with US Mortgage again.
Working with US Mortgage Investments, Shawn Poppler in particular, was a wonderful experience for me. Shawn went the extra mile to walk me through the whole loan process and he explained every step in detail, so I always knew exactly what to expect. He worked diligently, exploring numerous options before choosing the right loan for me. Because of his expert knowledge, and commitment, I was able to purchase the home of my dreams. I would highly recommend him to anyone who is interested in getting the best service possible. You won?t regret it!
Shawn at US Mortgage broke down my mortgage options so they were simple and easy to understand. He offered a better package than two other brokers with whom I spoke. He also communicated in straight, matter-of-fact terms, which helped to build trust. Most importantly for my purchase, he helped me seal the deal before it was too late, and time was definitely of the essence. He committed to getting our mortgage package through in 10 days, and despite many obstacles, he made it happen just as promised. As far as I'm concerned, he's earning his business the right way... by being honest and dependable.
I was looking to refinance my condo, but didn't exactly know where to start. A friend gave me Shawn's number and suggested I contact him to begin discussing the options. From the beginning, Shawn was accommodating and patient. Not only did he walk me through the refinancing process, but he gave me several different scenarios to look at. Every time I reached out to him with a question or a change, he was quick to respond. I will definitely be looking to Shawn when I purchase my next home.
I highly recommend the services that US Mortgage Investments has to offer. As a 1st time home owner, Shawn helped to make the process as simple and pain-free as possible. I had no Idea that the process could be so easy! Also, the interest rate that Shawn was able to lock me in with was far better then any other quotes I received various competitors. If you want to save yourself a lot of time and money, let US Mortgage handle the home-buying process for you.
Shawn is the benchmark by which I would challenge anyone to measure their mortgage broker. During every step of the process including evaluating loan programs, appraisal, application processing and underwriting, Shawn's follow-up, persistence and delivery were timely and efficient. Shawn's objective was not only to get me a loan, but to educate and enable me to make the best decision for my specific financial goals. Shawn provided completely transparent service, and demonstrated this by explaining to my satisfaction and understanding the market forces, lending practices, fees and implications of different loan programs. I walked away from my experience with Shawn as an educated and informed consumer, with a higher standard of mortgage broker services.
It was my first home and the entire process was stress and hassle free. Shawn was there every step of the way. All I did was pick out the loan and show up on closing day - Shawn did the rest. Highly recommended!
Shawn Poppler was very knowledgeable and easy to work when we recently refinanced our home with US Mortgage Investments. He kept us informed about current market conditions and promptly answered our questions. With Shawn?s help, the entire refinance process went very smoothly.
Shawn was very helpful throughout the process of our refinance. He answered every question we had and worked to get us the best rate possible from several mortgage companies. He even helped us after closing with issues that came up with our previous mortgage company. He was very thorough and very professional.
We contacted Shawn Poppler/US Mortgage Investments to discuss a mortgage refinance. Shawn was very good about answering all of our questions and searched for the best rate possible. He also facilitated a smooth closing. We would highly recommend Shawn.
